MESSAGING SOLUTIONS FOR BUSINESSES
One of the ways to enhance communications among business executives is by using messaging solutions. One company that provides such solution is QuickNet COm (M) Sdn. Bhd through MobileExec, a mobile Internet portal. MobileExec delivers a host of messaging solutions and services targeted at the business community.
According to QuickNet Com's executive chairman chief strategist Ramli Amat, MobileExec delivers short message services (SMS) across carrier networks such as Maxis, Celcom, TMtouch, Digi and TimeCel to any mobile and wireless devices. This includes mobile phones and personal digital assistants.
In building its infrastructure and network, QuickNet Com is partnering with Canadian-based technology provider 724 Solutions Inc. The services, including SMS, are carried-out at high speed using the company's leased lines to major mobile operators.
"If there is a requirement or demand for foreign mobile operators (via the gateway providers), the company will provide such service," he said during a Press briefing.
MobileExec offers executive messaging application services and enterprise messaging application services. Executive messaging is a prepaid service that offers features like sending messages to individuals or groups, message status, alerts and time delayed SMS for sending personal reminders at a specific time.
The services which are Web-based allow users to sign-up, pay and top-up their accounts through the Internet.
Enterprise messaging is a post-paid multi-user application service for corporate customers. Among the services provided are billing where customers are billed at the end of each month. The service can be accessed via the Internet browsers using a dial-up or leased line and volume discounts on messages.
The other service is enterprise solution. This is a customized application services using components. It is a project-based approach with requirements definition, application customization and data migration, testing and commissioning. This service is suitable for solutions like portals and gateways, mobile customer relationship management and field force automation (sales and technical).
During the Press briefing, the company also shared its future plans with the media. One of the features expected to be available next month for TMtouch and Celcom users is sending messages from personal computer (PC) via the Internet to mobile phone and vice versa.
For example, when a message is received from a PC, it will bear a unique identification that identifies from which MobileExec's account the message originitaing from, therefore the reply can be routed into the right inbox. If the recipient is required to reply from the MobileExec inbox, just key in the short code such as "3388" for Celcom. This identifies the mobile operator's SMS centre. The user needs to type a special code such as "000" to indicate which service he or she is using. For example, "000" means replying to the sender's account inbox or "001" means replying to the sender's mobile device.
Other services in the pipeline include sending SMS from server to mobile and vice-versa (before June this year), multi-way SMS, mobile payments and multi-user account management system. These applications are expected to be available in six to nine months' time.
QuickNet Com has invested about RM3 million in infrastructure and networking. This includes software development, Internet service provider backup to both TMnet and Jaring, leased lines to various mobile operators and human resource and training. Back to Archives
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